All ready-to-ship orders are dispatched within two business days of placing the order. Delivery usually takes between five to ten business days depending on your location. For made-to-order products, the shipping time will vary and will be mentioned on the product page.

You can request a return or exchange within ten days of receiving your order. To do so, please email us at [insert email address] and we will guide you through the process.

Items are eligible for return if they are requested within ten days from the date of purchase, are in unused and resalable condition, and are sent back in their original packaging with all the tags intact.

Certain items cannot be returned or refunded. These include gift cards, discounted items (if applicable), and any products that are marked as non-returnable on their product page.

If you receive a product that is damaged or faulty, please reach out to us within five days of receiving your order. We will assist you with a replacement or another suitable solution.

Yes, you can exchange your order for another size or variant if available. Once your request is approved and we receive the returned item, the replacement will be shipped to you. Please note that the one-time shipping cost for exchanges has to be covered by the customer.

Once we receive your returned item, it will be inspected. You will then receive an email update letting you know whether your refund request has been approved or rejected. If it is approved, the refund will be processed as per the refund method that applies to your order.

For prepaid orders, refunds will be issued to your original payment method within four to seven business days after we receive your returned item. For cash on delivery orders, refunds will be processed through cheque payment or NEFT transfer within seven to twelve business days.